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| OUR RETURN POLICY | GET AN R.A. NUMBER |
| What is a Return Authorization number or R.A. Number? A Return Authorization number is an identification number issued to a client who needs to return an item back to EGGSHOP for an exchange or credit. It is very important to have the Return Authorization number posted outside of a return package in order to properly process any exchange or credit. How do I get a Return Authorization number? Please call us at (512) 535-7296 to receive an RA (Return Authorization) number. After you receive your RA number, you must return all ITEMS, BOXES, PACKAGING MATERIALS, and other accessories supplied by the manufacturer to us within 20 days of EGGSHOP'S original invoice date. These materials must be in new condition or we cannot accept them for return. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns or when the manufacturer's/distributor's warranty or return policies supersede ours. ALL ORDERS SHIPPED VIA UPS OR POST OFFICE VITAMINS MUST NOT BE OPENED we cannot accept open vitamins for returns. If you believe we ship a product to you by error please contact us immedately via phone. ANY ITEM THAT WAS SHIPPED FOR FREE WILL INCUR THE FULL SHIPPING CHARGES IF RETURNED. SHIPPING TO AK, HI, PR, AND GU All shipping to these states will incur additional shipping charges since we cannot ship ground. Please call us at 512-535-7296 to be sure. | |